Privacy & Data Security Policy

Who we are

Our website address is: and is owned by BC technologies LLP, a company registered in England & Wales number OC307747.  
Registered Office: London Court, London Road, Bracknell RG12 2UT


This policy applies to the information we collect when you use one or more of our services, or when you otherwise engage with us, including, but not limited to:

  • when you visit our website
  • when you contact us for assistance
  • when we connect with you as a prospective client or as a client
  • when we connect with you in order to provide our services.

As our services are designed for adults, we do not process any personal information about children under the age of 14.  If we become aware that we have inadvertently collected or processed personal information about a child without such consent, we will delete it as soon as possible.
If you are a parent or legal guardian and you believe that your child has provided us with personal information without your consent, please contact us at

Effective date: 1st January 2020
Reviewed :  25th February 2024

Where we store your personal information

All information you provide to us is stored on our secure servers within the UK. We take all appropriate measures to ensure data is treated securely and in accordance with this policy. We have adopted physical, technological, and administrative procedures to safeguard and secure the data we process. We enforce least privilege access policies for our employees on all data.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. This information will only be used to contact you.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will not sell or rent your personal information. However, we may share or disclose your personal information as follows:

  • We may provide your information to our business partners, vendors or service providers who perform functions on our behalf in line with our service agreements.
  • As required by law, government officials, or other third parties in line with any legal process or requirement applicable to our company.
  • When we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss.
  • To report suspected illegal activity or to investigate violations of our agreements.

Automated decision making

We do not use any automation to process your data or profile you in any way.

How long we retain your data

We retain your personal information needed to provide our services only so long as we have a valid business purpose, in accordance with applicable law and our client agreements. We may retain aggregated and anonymised information indefinitely.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

The right to withdraw consent.

Where we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time. You can do this by contacting us using the details below or by following the instructions in the communications we send you. Please note that withdrawing your consent will not affect the lawfulness of any processing we carried out before you withdrew it, nor will it affect the processing of your personal data that is conducted on other lawful grounds.

How to contact us

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address

Your right to lodge a complaint with the ICO

You have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), if you believe that we have not complied with the requirements of the GDPR or DPA 18 with regard to your personal data. You can find out how to do this on the ICO website at or by calling their helpline on 0303 123 1113.

Data transfers outside the UK or the EEA

In some circumstances, we may transfer your personal data to countries outside the UK or the European Economic Area (EEA), which have different data protection laws and standards. For example, this may happen if one of our service providers or group companies is located in a country outside the UK or the EEA, or if you use our services while you are outside the UK or the EEA. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or the UK government, or where we have put in place appropriate safeguards to ensure that your personal data is treated securely and in accordance with this privacy policy. These safeguards may include contractual clauses approved by the European Commission or the UK government, or certification schemes such as the EU-US Privacy Shield. You can obtain more information about these safeguards by contacting us at the email address given above.

Additional information

How we protect your data

Personal data shall be subject to additional safeguards to ensure this data is processed securely. For example, we work hard to ensure data is encrypted when in transit and storage, and access to this data will be strictly limited to a minimum number of individuals and subject to confidentiality commitments.  

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any of our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When possible, encryption is used, both in transit and storage. Access controls within the organisation limit who may access information.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

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